Nightmare on YSL Street

We just got an email from a pretty distraught reader. She was on vacation, caved to peer pressure and bought herself a YSL Muse bag. She'd never spen
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We just got an email from a pretty distraught reader. She was on vacation, caved to peer pressure and bought herself a YSL Muse bag. She'd never spen
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We just got an email from a pretty distraught reader. She was on vacation, caved to peer pressure and bought herself a YSL Muse bag. She'd never spent more than $300 on a bag before, but was so swept away by its beauty that she had to have it. She stared at it for two days before taking it entirely out of the dustbag and into the real world. Within two hours, she realized that the leather strip around the signature lock on the front of the bag was peeling off. She took it back to the store the next day where the same woman who sold her the $1,400 bag proceeded to give her hell. The salesperson demanded the receipt, told her it wasn't a big deal, ripped the stitch out entirely, asked her if she'd "abused" it and told her that if she liked, she could pay to have it fixed. Eventually, it did get fixed. But we've noticed, or heard, more and more people complaining about the quality of accessories from major houses. The focus, profit wise, is now almost entirely on the handbags, the shoes, the scarves etc. - the clothes are just the pretty bonus. But has the super fast, mass production of the accessories led to poorer quality? Not that that even begins to explain the salesperson - but that's worth a whole separate post.