Shopping

Are You Haggling?

christians louboutins.jpgWe shipped Natalie off on an Egyptian vacation last week and though I’ve spent a fair portion of my life there, she only wanted to know about shopping.

So I told her, “Bargain. Almost everything costs less than half of what you’re told and everything is negotiable - absolutely no exceptions.”

But that’s in the Khan el-Khalili, not in the West Village where according to this article in Bloomberg shoppers have actually started negotiating printed prices.

While major department stores and even mass boutiques like Scoop and Intermix can afford severe markdowns, the smaller stores carrying the same brands just can’t. Which means shoppers are either bypassing them entirely, asking them to match department store prices or lying about how much the same pair of shoes cost down the block to guilt the sales team into lowering prices.

One boutique owner says a woman offered to pay $400 in cash for a $700 bag. Another salesperson says that once negotiating becomes customary no one will want to pay full price again and another is just “really amazed” that people are ballsy enough to ask in the first place.

While I’m always game to bargain at outdoor markets, whether in Cairo or Paris, I could never negotiate my way into a pair of Louboutins.

Are you trying? And more importantly, is it working?

Comments

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1

posted by guest

Dec 19, 2008 10:25AM

I try it on in the boutiques to see if it fits and then buy online and pay at least a third less, plus free shipping these days. I wish I could support the local stores, but if I had to pay full price I just wouldn't buy it. No way I could bargain down to the prices I actually pay by ordering from a big website or store.

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2

posted by guest

Dec 19, 2008 10:30AM

Absolutely! No one is paying retail these days and stores are desperate to get rid of inventory. Negotiated on a pair of Stella boots the other day - took 2 pairs if they gave us 70% off. Totally worked. Friend did the same thing at Iris the other days.

3

posted by jadejag

Dec 19, 2008 11:24AM

I was just interviewed for Time Out Chicago about this and said don't do this to the boutiques. Ask a boutique for a little something, if you're in the mood, but never a price match! That's ridiculous, and, dare I say it, unconscionable considering the fine service they provide. A little something means 10% on top of whatever.

As for trying things on in boutiques and then going online to buy, you should be ashamed of yourself.

4

posted by fashionursta

Dec 19, 2008 11:40AM

I live on the upper upper west side near Columbia, and I would never do that to my neighborhood merchants. I patronize them even when their prices might be a little higher than the bigger stores or chains, because going to the larger stores (or asking for a price match) is what made all the little mom and pop stores disappear from our unique neighborhoods. Pretty soon all our neighborhoods will look the same as a suburban mall because these stores can't make a profit. Just look at East 86th Street or Bleecker St- they look just like the mall in any city in America. (with the exception of the Marc Jacobs empire, although that is what make Bleecker desirable for the bigger companies in the first place).

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5

posted by guest

Dec 19, 2008 11:43AM

um #3 why should #1 be ashamed. that is perfectly reasonable...... maybe even genius. not everyone can afford to pay more when they don't have to!

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6

posted by guest

Dec 19, 2008 11:46AM

The world has changed, haggling is the new black. When the economy really goes down the toilet and the dollar is useless, we'll be paying for Hermes bags with wampum and our first born.

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7

posted by guest

Dec 19, 2008 11:47AM

OMG! I work in a small boutique in Los Angeles that is well known and well respected, but we are having a hard time paying bills. People DO keep asking for discounts and I just want to tell them about all of our problems and how we need that money to stay open! But instead I just smile politely and say I don't have the authority to give discounts. If people really want something, and are savvy, they will go online and find it cheaper.

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8

posted by guest

Dec 19, 2008 12:10PM

The closest I've come to negotiating in a store is saying that I "forgot" my coupon and asking if they can apply the discount anyway. This was a store that always has coupons out... I had seen one for 15% off and ended up with 30% off because there was a better deal than what I had seen.

In general, I think haggling in a store is tacky.

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9

posted by AmandaMichele

Dec 19, 2008 12:11PM

I am with #1, I cant afford to pay retail when online sites offer 50-60% off. I will always buy books from small stores, and groceries at the farmer's market but for clothing and shoes that are higher-ticket items I always go online. While it is sad that smaller stores struggle, it is also a sign of the change in the times.
Besides, Woody Allen said it best, "The biggest sin of my people is to pay retail."

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10

posted by guest

Dec 19, 2008 12:12PM

I'm commenter #1 and I don't really see why I should be ashamed of myself. Boutiques are a vital part of fashion and I appreciate the editing owners do--would love to support it but when it comes down to it, fashion is a business, not a charity. In my financial services job I would be considered very stupid if I didn't get the best deals for my clients ... I simply do the same for myself.

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11

posted by guest

Dec 19, 2008 12:22PM

well...I never tried but if I DID, it would HAVE to work! lol Especially in this recession---nobody can really afford to pay full price.

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12

posted by guest

Dec 19, 2008 12:22PM

well...I never tried but if I DID, it would HAVE to work! lol Especially in this recession---nobody can really afford to pay full price.

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13

posted by guest

Dec 19, 2008 12:22PM

"Negotiating" has been a common practice in bridal for years. Brides spend countless hours with a comission sales person who works tirelessly to find them the dress of their dreams, to think nothing of asking for a discount (10% used to be the norm, now it is 20%) or thretening to walk and buy their dress elsewhere. Combine this with expectations of customers who demand money when inconvenienced/disappointed in any way (a sincere apology no longer cuts it) and it was only a matter of time before this trickled to RTW. Yes-I have worked in retail my whole life, and while I understand where this has come from, it disappoints me that it has become the norm.

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14

posted by guest

Dec 19, 2008 12:42PM

i was once in a store in boston buying some jeans, and the sales lady was the one that offered me the discount if i took two pairs instead of one... i don't think there is anything wrong with that...

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15

posted by guest

Dec 19, 2008 2:01PM

#4, I don't think you meant "patronize". I sincerely hope you didn't attend Columbia!

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16

posted by fay

Dec 19, 2008 2:04PM

What is all this "people can't afford to pay those prices nonsense"? If you can't afford it why are you looking to buy it in the first place? You don't *want* to pay them, which is fine but just own up to it.

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17

posted by guest

Dec 19, 2008 2:05PM

People should be "ashamed" of not wanting to overspend? I really don't understand how shopping at a boutique owned by some trust-fund baby or wife of a hedge funder (who just own the store so they can claim to have an occupation at whatever parties they attend) is preferable to shopping at some place like Saks. It's all about mindless consumerism whichever way you slice it, so why inflate their egos by paying $200 more for an article of clothing at their boutiques, where the sales people are trained to have that delicate balance of condescension and nonchalance? By the way, I am not an advocate of jilting independent designers, who are contributing to the idea of fashion as art, but I could really care less about some crappy boutique selling overpriced Marc by Marc and Anna Sui.

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18

posted by guest

Dec 19, 2008 2:16PM

I'm with commenter #1 where I definitely shop around and try things on in person and then buy it online. There's one time where a local boutique w/ an online store had a pair of shoes on sale. I tried them on in store and noticed that the in-store sale price was over $10-15 more than the online sale price! Since the online store offered free shipping, of course I bought it online! Should I be ashamed of myself too?

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19

posted by guest

Dec 19, 2008 2:20PM

commenter #15, just wanted to let you know that #4 was correct in her use of "patronize." One of the definitions of the word is: "To go to as a customer, especially on a regular basis."

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20

posted by guest

Dec 19, 2008 3:26PM

As I am now getting more experienced in the fashion industry and know how much it costs to get clothes made, I now find it REALLY difficult to shop on the high street or in boutique shops because of the prices are just silly! I have set up an online store which brings Catwalk / celebrity fashion to customers at reasonable prices. I guess it's more difficult buying online but we offer a no quibble refund if an item doesn't fit ans we have detailed size charts to make sure you measure yourself first. Take a look www.catwalk-couture.co.uk Happy window shopping :) Zxxxx

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21

posted by guest

Dec 19, 2008 3:34PM

well, at least we know #15 didn't go to columbia.

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22

posted by guest

Dec 19, 2008 3:37PM

i never ask small boutiques to give me discounts - i absolutely love the service i receive, it's incomparable, and sometimes it really is worth paying a little more. i am more than happy to help the salesperson receive commission.

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23

posted by guest

Dec 19, 2008 4:37PM

I don't ask for discounts but I definitely buy things online if it's cheaper. I'd rather buy 2 things instead of 1, or save that money. I'm not going to overpay for an item just because a smaller store is having financial troubles. Their business is none of MY business.

24

posted by fashionursta

Dec 19, 2008 4:39PM

Re: guest # 15- Yes, I did mean patronize. If YOU attended Columbia, you would know that the word has 3 meanings. As per dictionary.com, one meaning is the way I used it-

pa-tron-ize   
–verb (used with object), -ized, -iz-ing. 1. to give (a store, restaurant, hotel, etc.) one's regular patronage.

I hope I imparted a little knowledge into your day! : )

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25

posted by guest

Dec 19, 2008 4:46PM

I work in the store at a an art museum (a non-profit org) and lately I have noticed more and more people trying haggle. There have always been a few people who will ask for 10% off for a loose thread or crinkled book cover but now I'm hearing things like "Whats the lowest you can go on this necklace" and "What discount will you give me if I make a big purchase". Customers have even lectured me on how unreasonable it is not to have nearly everything on sale. It sucks, we are a non-profit and we are seriously struggling to stay afloat and the callous "you're lucky I'm buying anything from you" attitude that some people have developed makes it even worse.

26

posted by fashionursta

Dec 19, 2008 4:47PM

Re guest #21- here is the meaning of patronize. I assume you were being sarcastic because you didn't learn that the word has 3 meanings:

pa-tron-ize-
–verb (used with object), -ized, -iz-ng. 1. to give (a store, restaurant, hotel, etc.) one's regular patronage; trade with.
2. to behave in an offensively condescending manner toward: a professor who patronizes his students.
3. to act as a patron toward (an artist, institution, etc.); support.

I assume that you thought that the only meaning of the word was deinition #2. And I don't take it personally that you were being patronizing with me : )

It's good to learn something new every day.


27

posted by fashionursta

Dec 19, 2008 4:52PM

OMG, I apologize to # 21, I was thinking that #15 was me! Thanks for defending me!!! #15, comment #26 is for you! : )

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28

posted by guest

Dec 19, 2008 5:32PM

I agree with #16! I'm glad people can afford to be delusional, but there's a big difference between "can't" and "won't". You're consumers! Get over it!

29

posted by Shea

Dec 19, 2008 5:44PM

to #3 (jadejag)

It is in no way shameful; It is resourceful.

30

posted by jadejag

Dec 19, 2008 6:05PM

In all seriousness, if you're going to go in a boutique to try something on, why NOT try haggling for a better price instead of just using them before you buy online?

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31

posted by guest

Dec 19, 2008 7:05PM

People!!!! Small boutiques represent the the spirit of entrepreneurship in America. If they fail, all we will have are those large, homogeneous stores. Support small business!

32

posted by fashionursta

Dec 19, 2008 7:40PM

#31- you are so right!

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33

posted by hipstersdontlie

Dec 20, 2008 1:56AM

If i go somewhere and their clothes aren't on sale but the same stuff is on sale elsewhere, I tell them so. If they tell me, "our sale is in January" or whatever, I reply, "That's too late!" And I keep looking but don't buy. Then a week later, they will announce a sale.

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34

posted by guest

Dec 20, 2008 10:20AM

#31 but they are businesses. Why do you insist on acting like they are charities? I'd rather save 50 bucks and give the rest to Oxfam. (And no, that's not exactly what I do, but I do give 5% of my income to charity.) These are tough economic times and the smart people are taking advantage of it to get the best deals.

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posted by hannah

Dec 21, 2008 8:34AM

I'm just flashing back to the moment my friend and I were haggling for the cost of something in an overpriced thrift store (!) and some random lady came up to us and was like, "How can you do that? That's so rude!" And this was a lady who looked like she had just crawled out of a dump....

I think it makes people uncomfortable because it's not very "American"; if you go to Mexico or Egypt or just about anywhere else you're gonna find that haggling is the norm or at least more common, but for some reason people here are afraid of it. I do find it rude sometimes, though. It depends on the circumstance.

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36

posted by guest

Dec 21, 2008 5:02PM


alrighty then,if you are in a boutique where there are price tags that means someone has thought about the price posted and it's not negotiable. it's not some random and arbitrary figure just to see how much the consumers will pay.reductions are the same principle.

and #1 you are a cheap user. don't waste a salespersons time and hope. buy your online thing,wait, try it on, and SEND it BACK if it doesn't work.that's what free shipping is for.

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37

posted by guest

Dec 21, 2008 7:01PM

If you ain't got no money, take yo' broke ass home.

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38

posted by guest

Dec 26, 2008 10:19PM

i totally agree on that online shopping is way cheaper. and on amazon u can buy used and new and duh everyone knows that but bargainging in boutiques....i don't think i have enough guts to do that. isn't there a law against that?????

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39

posted by guest

Dec 28, 2008 3:33PM

As a small business owner who lost their West Village shop due to the post 9/11 economy and the influx of designer shops, I take issue with post #17. My neighboring shop owners as well as myself were "regular" people and not at all the "trust-fund baby or wife of a hedge funder (who just own the store so they can claim to have an occupation at whatever parties they attend)". Small boutiques can't afford to purchase in large quantities, therefore don't get large discounts. Hence their reluctance to offer items at a deep discount like the chain stores. If you want to haggle, go to a flea market where its expected, and don't insult the small business who took the time and effort to offer what they thought would be the best selection of merchandise they could squeeze into their over-priced spaces.

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40

posted by guest

Dec 29, 2008 4:12PM

I think the distinction that needs to be made here is between small boutiques that have helpful salespeople who provide you an extra service you would pay a little extra for, versus small boutiques that are seemingly overpriced and pretentious. In some small boutiques, I have had salespeople offer suggestions that I wouldn't normally select myself that I loved, or offer to call me back when new stuff comes in. For those, I am willing to pay extra because I feel like I got something extra - the service. But in SOME boutiques, I walk in and they ignore me, they are snooty and act like it is a privilege for me to shop there. At those boutiques, I have no interest in paying extra bc I am not getting any extra service. If they can't afford to discount the merchandise, that is not my problem and I won't spend my money there for not getting anything "extra" beyond what you can get online.

My 2 cents.

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