Makeup can baffle even the obsessed beauty followers.
Finding the perfect lipstick or eyeshadow is like finding the holy grail of beauty - which would make MAC's online chat feature like the god of cosmetics.
On maccosmetics.com you can instant message with a professional MAC makeup artist. Earlier today I chatted with MAC makeup artist Jara, who in under a half an hour answered all my makeup questions. She gave detailed answers on how to apply eyeshadow, and loads of lipstick options. All I had to do was provide my hair color, eye color and skin tone. How did I know that I could trust this online resource? Because I already owned two of the products and wear them regularly. Fate? Maybe, but the MAC artists probably are that good. (Plus, you get a mascara sample and free shipping on your next online order.)
Click through to see a transcript of my chat with Jara.
Jara: Hello. Thank you for your interest in MAC Cosmetics. My name is Jara. How may I assist you?
Steff Yotka : Hi my name is steff i was hoping you could help me recreate a look from a runway show
Steff Yotka : Well I'm looking for a a dark rich lipstick shade to wear for the rest of winter.
Steff Yotka :Steff Yotka : Something lush and dramatic
Steff Yotka : Can you recommend any MAC products?
Jara: I love Dare You and Dubonnet for classic winter shades. For dramatic shades look at Hang Up or Impassioned Lipsticks.
Steff Yotka : If i wanted to pair these lips with a more subtle eye... what eyeshadows should I use?
Jara: For a subtle eye use Brule from lash to brow, sweep Soft Brown or Swiss Chocolate in the crease and dust Sketch or Embark at the outer edge of the eye. Line the upper lashline with the Penultimate Liner.
Steff Yotka : Thank you!
Jara: My pleasure!
Jara: Is there anything else I may assist you with today?
Steff Yotka : That's all, thank you!
Jara: As a thank you for chatting with us, I would like to offer complimentary Standard shipping and Zoom Lash sample with your next MAC Cosmetics Online purchase. ¬†Please enter the one-time use offer code lash210 during the checkout process (US Residents only). ¬†When you close the chat window by clicking on the "Close" button, you will be able to request that a copy of this chat be emailed to you as well as answer a few questions about your experience. ¬†Thank you for your visit!
Steff Yotka : Awesome thanks!
Jara: Thank you for chatting with us. If we can be of further assistance, please contact us again.