Explain

The Two Worlds of Net-A-Porter

Thursday, Jan 21, 2010 / 10:43 AM

vivienne westwood sale top.jpgMy computer’s had a hard time adjusting to life in the States after being in the Middle East for three weeks.
Abc.com alerts me to their US-only policy and my Google Docs Fashion Week calendar still wants to display in Arabic, but it’s Net-A-Porter‘s UK orientation that I’m struggling to make right.
Their sale section is booming. It’s full of product that sold out on the US site within minutes of its Wednesday morning debut: a version of Carrie’s Vivienne Westwood dress, Balmain boots, dresses and jeans, handfuls of classic (wearable) Herve Leger, a creamy Rick Owens leather jacket, piles of lacy Stella McCartney and her ombre jeans, Christopher Kane dresses and Bottega booties — there’s even Luella.
The problem, of course, is that even though I can window shop the UK site, I can’t click ‘buy’ without a UK address and the US site’s without a single sale item.
I asked Net-a-Porter why and they said this, “Net-a-Porter’s US website is an entity on to its own, with its own separate distribution centers and stock levels,” which wasn’t very helpful.


So I asked a friend who writes The Business of Fashion and he said this, “Net-a-Porter has two warehouses (one USA, one Europe) which are managed, in a way, as separate business units,” which is slightly more helpful.
Though the two are, in the end, owned by the same company which makes me wonder (pardon the Carrie-ism) why, if it’s obvious the product would sell out in minutes on the US site, its not made available on both.


Comments [6]

OMG! Same thing happened to me ! So frustrating !!!

I remember when Net-a-Porter first started and I had to return something all the way to the UK. It was great for shipping costs etc when they opened a US distro center but this is a definite downside.

net a porter should give y’all a commission or discount for the amount of press. i was introduced to their site because of fashionista, and made my first purchase over the holidays from them…….

Thanks for sharing this info. Now I hope I never have to go through that. It is SO frustrating when they’re owned by the same company and you can’t get to things because of where you are.
ugh.
but, I still LOVE net-a-porter

great style dress, love the light pink color

In order to comfort you, most items are less expensive on the US sight!! I live in Europe, but do have an address in the US as well and I’m constantly comparing prices before purchasing soething. So heads up ;)
Also, I agree that it is frustrating!! I once wanted to give something back and had to ship all the way to the US :(
Btw, it is the first time to see your blog and I really like it!! Great work!!

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