Brand Managers represent Spring by supporting, encouraging and strategizing with our Brand partners, enabling brands to optimize their efforts and performance on Spring. Brand Managers provide platform-wide and personalized insights and offer solutions and advice, while providing a seamless and excellent experience for our brands.
•Onboard and coach our brand partners on work processes, navigating the brand portal and new opportunities to enable seamless integration and productive partnership
•Support brands in creating, curating, scheduling and posting content
•Support brands in crafting emails and newsletters and maximizing social media
•Partner with Spring's Marketing team to create specific brand strategies and action plans to optimize targeting, discovery and conversion - as well as unique opportunities to strengthen Brand's performance on the platform
•Develop customized reports as needed. Review results, assess performance and deliver insights on areas of improvement
•Work with brands as the single point of contact who can address any issue with the appropriate Spring's department in a timely manner
•Vigilantly identify any opportunities for enhancing/improving both the Brand and the consumer experience
DESIRED SKILLS AND EXPERIENCE:
• 3+ years in B-to-B account management, fashion, public relations, marketing, customer operations or a related creative field
•Amazing relationship skills and a proven ability to network across functions.
•Deep understanding of social media.
•Positive and mature working style.
•Must be proficient in Excel.
•Strong organizational skills.
•Work well in a fast-paced team setting - "no job too small"
•Excellent communication skills, written and verbal.
•A passion or delivering great service and supporting Brands.
•Must be creative and have a high level of initiative.
•Strong interpersonal skills as well as a strong customer focus.
•Analyze, understand and share best practices, and champion creativity across the platform to increase sales and customer engagement
• Fashion experience, including an understanding of fashion calendars, Brand behaviors and Brand attributes is HUGE plus, but not required.
To Apply, please visit: https://spring.recruiterbox.com/jobs/fk084w
Spring was founded with one simple vision: to create the best mobile shopping experience. Members of our team have helped change the world through their previous work building products used and loved by hundreds of millions of people at tech companies like Google and Medium and brands such as DVF, Bergdorf Goodman and Marc Jacobs, just to name a few. Now we’re working together to re-imagine mobile commerce.
Our office is a unique hybrid of engineers and our brand team. Though our backgrounds in development and fashion may seem an odd pairing, we're actually a tight knit bunch! You'll find us cranking, guzzling cold brew and/or having late night dinners in our awesome office in the heart of SoHo.
We provide our employees with a happy, productive workplace, and we're constantly improving! We keep a stocked fridge, bring in breakfast 3 times a week, lunch on Tuesdays and Thursdays. We love karaoke, our kickball team, and our two office pups, Gizmo & Fred.
Our employees enjoy full benefits, unlimited vacation time, a competitive salary, stock options and the opportunity to work with truly excellent people on an product that'll impact millions.