CUSTOMER EXPERIENCE ASSOCIATE AT COCLICO

This is an ​Associate level position and requires an exceptional candidate looking to get a full view of what it is to run a small company.
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This is an ​Associate level position and requires an exceptional candidate looking to get a full view of what it is to run a small company.
Coclico Logo.jpg

This is an exciting and unique opportunity for someone looking to be involved in multiple aspects of running a growing fashion business. The post is an ​Associate level position and requires an exceptional candidate looking to get a full view of what it is to run a small company. It is hybrid of retail sales, e-commerce management, social media content creation, and wholesale assistance.

The right person for this position is college educated, creative, personable, web-savvy, an excellent writer and verbal communicator, and highly motivated.

This is a full time salaried position. 20 hours a week to be spent in Coclico’s Nolita boutique operating as a sales associate and managing the customer experience of our e-commerce site. The remaining hours will be spent at our Soho head office with a focus on social media content creation, web merchandising, designing lookbooks etc, blogging, and helping with the management of the showroom.

RESPONSIBILITIES

+ Part time retail sales

+ Oversee merchandising of products online

+ Optimize site functionality and customer experience

+ Ensure all new product is live and functioning properly

+ Manage e-commerce customer communications and logistics

+ Develop social media tone and supply content for the Blog, Instagram, FB, and Twitter

+ Light graphic design using the in-house style for trade show invitations, google ads, etc.

+ Showroom sample management and merchandising

+ Showroom maintenance

+ Creating and/or maintaining simple sales reports

+ Occasional assistance in sales meetings or at trade shows

+ Competitive shopping and market research

+ Represent Coclico brand and vision

QUALIFICATIONS

+ Strong communication skills, both oral and written

+ Photoshop

+ Basic Excel

+ Self-starter and e-commerce savvy

+ Knowledge of Coclico brand, product and aesthetics

PAY

+ Salary (depending on experience) + commission

+ full time position

+ employee discount

+ Soho location

TO APPLY

Please send the following to diana@coclico.com with “Coclico Experience Associate - YOUR NAME’ in the subject line.

Please be sure to include the following:

+ Cover letter to tell us why you’d be a great fit for this position

+ Resume

+ Portfolio if applicable