Second Time Around Is Hiring A Store Manager In NYC

Second Time Around is a premier consignment company, offering our customers and consignors the best in upscale resale.
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Second Time Around is a premier consignment company, offering our customers and consignors the best in upscale resale.
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Premier consignment boutique, Second Time Around, is hiring a Store Manager in their Thompson Street location in NYC.

General Purpose

To create a fun and energetic shopping environment by delivering excellent customer service, encouraging professionalism and excellence and instilling a selling culture.

Main Job Tasks and Responsibilities

SALES

  • Meet and exceed sales goals with an understanding of profitability and the store's bottom line gains and losses.
  • Encourage a unique and personalized shopping experience for customers and clients by providing fitting room follow-up, add-on selling and creating client books.
  • Motivate and rally associates to increase sales and profitability.
  • Review and report on store's ADS, AUR and UPT.

CONSIGNMENT

  • Acquire merchandise that reflects our brand and speaks to the unique audience of the store.
  • Conduct research to ensure pricing is consistent with modern market prices and fair to both the consignor and customer.
  • Be abreast of all current trends and what your customer's wants are.
  • Assist clients with their accounts and specific account inquiries.
  • Resolve consignor problems or complaints by determining optimal solutions.

OPERATIONS

  • Oversee all administrative duties including meeting deadlines and submitting necessary paperwork in a timely manner.
  • Monitor and control store expenses, revenue and all other accounting duties.
  • Maintain visual standards of the store in terms of cleanliness, merchandising, signage and store layout.
  • Secure merchandise by implementing security systems and measures.
  • Execute and monitor loss prevention and shrink programs.
  • Manage marketing programs including events, promotions and social media outlets.

STAFFING

  • Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.
  • Encourage store employees to take ownership for their performance and career development plans.
  • Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.
  • Develop and implement employee performance evaluations and improvement plans.

EDUCATION AND EXPERIENCE

  • Minimum 2 to 3 years of retail management experience.
  • Strong leadership skills.
  • Ability to effectively teach/develop others to next level.
  • Good merchandising skills and a flair for conceiving and implementing creative merchandising themes.
  • Strong operations experience in receiving, merchandise and inventory as well as front-end management and office management.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment.
  • Strong interpersonal, motivational, communication and organizational skills.
  • The ability to provide outstanding level of customer service.
  • An upbeat demeanor, with a sales-oriented personality.
  • Stability in employment history

KEY COMPETENCIES

  • Good communication skills
  • Customer service orientation
  • Patience
  • Adaptability
  • Initiative
  • Persuasiveness
  • High energy level

To Apply: Please send your resume to meghanh@secondtimearound.net.