YOGASMOGA is hiring Customer Experience Associates in LA and NYC

Successful candidates must be highly organized with exceptional communication skills.
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Successful candidates must be highly organized with exceptional communication skills.
Photo courtesy of Yogasmoga

Photo courtesy of Yogasmoga

Customer Experience Associate (Evenings and/or Weekends)

YOGASMOGA is looking for Customer Experience Associates to work our evening and/ or weekend shifts.

This role entails daily communication with our online customers base via email, instant message chat and phone, ensuring each has a positive and memorable experience.

Responsibilities

  • Assist with coordination and delivery of tasks in many departments, ranging from marketing to inventory management.
  • Interact with and engage customers; offer a stellar experience to those interested in our products and story.
  • Provide customer feedback to the appropriate teams so that we can continuously improve each customer’s experience.
  • Work closely with the technology team and inventory management teams when relevant issues arise.

Requirements

  • Must be available to work full-time or part time hours remotely for the following shifts:
    • Monday – Friday 6pm EST – 12am EST
    • Saturday – Sunday 9am – 4:30pm EST
    • Saturday – Sunday 4:30pm – 12am EST
  • Highly organized with stellar communication and interpersonal skills.
  • Must be available to speak with and occasionally meet with the New York and Los Angeles team.
  • Hard working, creative, well organized with a high level of initiative.
  • Proficient in Microsoft applications.

    To apply please send a PDF copy of your resume to hello@yogasmoga.com with the subject YS Customer Experience – (Your Name)