Solid & Striped Is Hiring An Entry-Level Office & Customer Service Coordinator In NYC

Solid & Striped is looking to hire for the position of Office & Customer Service Coordinator. This is the perfect job for someone with 0-1 years full-time work experience.
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Solid & Striped is looking to hire for the position of Office & Customer Service Coordinator. This is the perfect job for someone with 0-1 years full-time work experience.
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Solid & Striped is looking to hire for the position of Office & Customer Service Coordinator. This is the perfect job for someone with 0-1 years full-time work experience. We are a small team and growing very quickly, so need someone savvy and committed!

Duties will include:

  • Regularly update and maintain the Solid & Striped e-commerce site and blog
  • Provide customer service to all e-commerce customers who require assistance via phone or email
  • Merchandise the site, upload new product information and content, write product descriptions and help improve user experience
  • Help customers execute exchanges or returns
  • Oversee our distribution center to ensure our e-commerce fulfillment standards are being met
  • Analyze data to help project e-commerce buys and monitor inventory levels on a daily basis
  • Generate weekly e-commerce reports detailing revenue, best sellers, sell thrus, return rates, traffic, cost per acquisition, average order value, and all other relevant analytics
  • Discuss best selling styles and colors with Design and Production
  • Maintain the email marketing and social media calendars
  • Adhere to and improve upon the Solid & Striped social media strategy
  • Coordinate sample trafficking with our PR firm and execute gifting to celebrities and VIPs
  • Assist in the preparation and execution of in studio and on location photo shoots
  • Provide administrative assistance to the Founder
  • Organize the office and help with general administrative tasks including scheduling, booking travel, ordering office supplies, etc.

Requirements:

  • College degree
  • Positive attitude is a must
  •  Comfortability on phone calls
  • Great organizational skills
  • Hardworking self-starter who takes initiative

Please send resume to: 
charlie@solidandstriped.com