Fast fashion retailers often
H&M has since been pretty conciliatory, posting on their Twitter and Facebook pages the following message last night:
We are looking into the situation concerning the issues many of you have raised and will contact Tori LaConsay directly for further dialogue.
And now this morning:
We are very sorry for our customer service team´s reply, it is very unfortunate and we apologize for it. We are in contact with Tori LaConsay and will continue the dialogue with her directly.
So it sounds like H&M did some poking around since that first email to LaConsay--we suspect some heads may be rolling in their design department soon. We've reached out to H&M for comment and they've given us the same statement they issued on Twitter. We'll update here as this story continues to unfold.