Hiho Batik, an experiential retail store and art space, featuring apparel and accessories made in-house, is looking for an outstanding sales and store manager for its location in Brooklyn’s Park Slope neighborhood.

This is a boutique with a small, dedicated team– the main responsibility of the Sales Manager is generating significant sales through superior customer service.

Responsibilities include:

· Originate and generate the majority of retail sales for the store

· Responsible for top line and bottom line performance

· Some management of store employees needed. Schedule, organize and direct them in an ongoing manner

· Assist in managing the Hiho Batik online store; this includes fulfillment of online orders and enacting and tracking the online marketing strategy

· Cultivate a loyal clientele for the store

· Provide exceptional and friendly customer service and ensure the employees also provide the same level of service

· Ensure the interior and exterior of store is maintained to company standards

· Resolve customer problems and complaints quickly and efficiently

· Communicate store and inventory performance to management, ensuring optimal product availability and inventory turnover

· Supervise all visual merchandising for the store

· Assist in communicating, executing, and managing store marketing programs, including in-store parties, events, partnerships, mailers etc.

· Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank

Requirements:

· Must have a minimum 3 years of significant retail experience in a specialty boutique environment. Experience with childrenswear preferred

· Proven ability to generate sales and source clientele

· Management experience preferred but not mandatory

· Strong leadership and people management skills

· Operations experience in receiving, stock and inventory as well as front-end management and office management

· A friendly, outgoing demeanor, with a sales-oriented personality

· Must be self motivated, entrepreneurial and dynamic

Please contact robyn@hihobatik.com with Resume and Cover Letter