CUSTOMER EXPERIENCE ASSOCIATE AT COCLICO
This is an exciting and unique opportunity for someone looking to be involved in multiple aspects of running a growing fashion business. The post is an Associate level position and requires an exceptional candidate looking to get a full view of what it is to run a small company. It is hybrid of retail sales, e-commerce management, social media content creation, and wholesale assistance.
The right person for this position is college educated, creative, personable, web-savvy, an excellent writer and verbal communicator, and highly motivated.
This is a full time salaried position. 20 hours a week to be spent in Coclico’s Nolita boutique operating as a sales associate and managing the customer experience of our e-commerce site. The remaining hours will be spent at our Soho head office with a focus on social media content creation, web merchandising, designing lookbooks etc, blogging, and helping with the management of the showroom.
RESPONSIBILITIES
+ Part time retail sales
+ Oversee merchandising of products online
+ Optimize site functionality and customer experience
+ Ensure all new product is live and functioning properly
+ Manage e-commerce customer communications and logistics
+ Develop social media tone and supply content for the Blog, Instagram, FB, and Twitter
+ Light graphic design using the in-house style for trade show invitations, google ads, etc.
+ Showroom sample management and merchandising
+ Showroom maintenance
+ Creating and/or maintaining simple sales reports
+ Occasional assistance in sales meetings or at trade shows
+ Competitive shopping and market research
+ Represent Coclico brand and vision
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QUALIFICATIONS
+ Strong communication skills, both oral and written
+ Photoshop
+ Basic Excel
+ Self-starter and e-commerce savvy
+ Knowledge of Coclico brand, product and aesthetics
PAY
+ Salary (depending on experience) + commission
+ full time position
+ employee discount
+ Soho location
TO APPLY
Please send the following to diana@coclico.com with “Coclico Experience Associate - YOUR NAME’ in the subject line.
Please be sure to include the following:
+ Cover letter to tell us why you’d be a great fit for this position
+ Resume
+ Portfolio if applicable
