Premier consignment boutique, Second Time Around, is hiring a Store Manager in their Thompson Street location in NYC.

General Purpose

To create a fun and energetic shopping environment by delivering excellent customer service, encouraging professionalism and excellence and instilling a selling culture.

Main Job Tasks and Responsibilities

SALES

• Meet and exceed sales goals with an understanding of profitability and the store's bottom line gains and losses.
• Encourage a unique and personalized shopping experience for customers and clients by providing fitting room follow-up, add-on selling and creating client books.
• Motivate and rally associates to increase sales and profitability.
• Review and report on store's ADS, AUR and UPT.

CONSIGNMENT

• Acquire merchandise that reflects our brand and speaks to the unique audience of the store.
• Conduct research to ensure pricing is consistent with modern market prices and fair to both the consignor and customer.
• Be abreast of all current trends and what your customer's wants are.
• Assist clients with their accounts and specific account inquiries.
• Resolve consignor problems or complaints by determining optimal solutions.

OPERATIONS

• Oversee all administrative duties including meeting deadlines and submitting necessary paperwork in a timely manner.
• Monitor and control store expenses, revenue and all other accounting duties.
• Maintain visual standards of the store in terms of cleanliness, merchandising, signage and store layout.
• Secure merchandise by implementing security systems and measures.
• Execute and monitor loss prevention and shrink programs.
• Manage marketing programs including events, promotions and social media outlets.

STAFFING

• Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.
• Encourage store employees to take ownership for their performance and career development plans.
• Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.
• Develop and implement employee performance evaluations and improvement plans.

EDUCATION AND EXPERIENCE

• Minimum 2 to 3 years of retail management experience.
• Strong leadership skills.
• Ability to effectively teach/develop others to next level.
• Good merchandising skills and a flair for conceiving and implementing creative merchandising themes.
• Strong operations experience in receiving, merchandise and inventory as well as front-end management and office management.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal, motivational, communication and organizational skills.
• The ability to provide outstanding level of customer service.
• An upbeat demeanor, with a sales-oriented personality.
• Stability in employment history

KEY COMPETENCIES

• Good communication skills
• Customer service orientation
• Patience
• Adaptability
• Initiative
• Persuasiveness
• High energy level

To Apply: Please send your resume to meghanh@secondtimearound.net.