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YOGASMOGA is hiring Customer Experience Associates in LA and NYC

Successful candidates must be highly organized with exceptional communication skills.
Photo courtesy of Yogasmoga

Photo courtesy of Yogasmoga

Customer Experience Associate (Evenings and/or Weekends)

YOGASMOGA is looking for Customer Experience Associates to work our evening and/ or weekend shifts.

This role entails daily communication with our online customers base via email, instant message chat and phone, ensuring each has a positive and memorable experience.

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Responsibilities

  • Assist with coordination and delivery of tasks in many departments, ranging from marketing to inventory management.
  • Interact with and engage customers; offer a stellar experience to those interested in our products and story.
  • Provide customer feedback to the appropriate teams so that we can continuously improve each customer’s experience.
  • Work closely with the technology team and inventory management teams when relevant issues arise.

Requirements

  • Must be available to work full-time or part time hours remotely for the following shifts:
    • Monday – Friday 6pm EST – 12am EST
    • Saturday – Sunday 9am – 4:30pm EST
    • Saturday – Sunday 4:30pm – 12am EST
  • Highly organized with stellar communication and interpersonal skills.
  • Must be available to speak with and occasionally meet with the New York and Los Angeles team.
  • Hard working, creative, well organized with a high level of initiative.
  • Proficient in Microsoft applications.

    To apply please send a PDF copy of your resume to hello@yogasmoga.com with the subject YS Customer Experience – (Your Name)