Solid & Striped Is Hiring An Entry-Level Office & Customer Service Coordinator In NYC

Solid & Striped is looking to hire for the position of Office & Customer Service Coordinator. This is the perfect job for someone with 0-1 years full-time work experience. We are a small team and growing very quickly, so need someone savvy and committed!

Duties will include:

• Regularly update and maintain the Solid & Striped e-commerce site and blog
• Provide customer service to all e-commerce customers who require assistance via phone or email
• Merchandise the site, upload new product information and content, write product descriptions and help improve user experience
• Help customers execute exchanges or returns
• Oversee our distribution center to ensure our e-commerce fulfillment standards are being met
• Analyze data to help project e-commerce buys and monitor inventory levels on a daily basis
• Generate weekly e-commerce reports detailing revenue, best sellers, sell thrus, return rates, traffic, cost per acquisition, average order value, and all other relevant analytics
• Discuss best selling styles and colors with Design and Production
• Maintain the email marketing and social media calendars
• Adhere to and improve upon the Solid & Striped social media strategy
• Coordinate sample trafficking with our PR firm and execute gifting to celebrities and VIPs
• Assist in the preparation and execution of in studio and on location photo shoots
• Provide administrative assistance to the Founder
• Organize the office and help with general administrative tasks including scheduling, booking travel, ordering office supplies, etc.

Requirements:

• College degree
• Positive attitude is a must
•  Comfortability on phone calls
• Great organizational skills
• Hardworking self-starter who takes initiative

Please send resume to: 
charlie@solidandstriped.com