Fashion tech company PSDept is seeking Brand Specialists. As a Brand Specialist, you will utilize your resourcefulness, love of fashion/tech and bend-over-backwards attitude to help build the product search team from the ground up, making an immediate impact on the company's overall performance.
What You'll Do
- Source products across RTW, shoes and accessories for assigned list of luxury brands
- Create network of Sales Associates across retail and specialty stores for assigned brands
- Assist Personal Shoppers in sourcing and securing on-trend items for clients
- Secure in-demand products — your unrelenting passion for finding hard to get items wins over clients on a daily basis (sold out online is just a starting point)
- Maintain relationships with in-store associates and contacts to source luxury products for assigned brands
- Uphold our objectives of “the best service ever” in app, over the phone, text and e-mail
- Process orders and execute follow-ups to ensure clients love their purchases
- Manage our client dashboard in order to efficiently deliver great client service and responses
- Contribute feedback and ideas for improvement on how we can optimize our experience
Desired Skills and Experience
- Excellent customer service skills with an opinion on what great service looks like
- Knowledge of luxury brands
- Great energy, patience and agility with a “no task is too small” attitude
- Obsessive about staying organized and on top of things, meticulous attention to detail
- Driven by an entrepreneurial spirit and excited about growing with PS Dept.
- Excellent people skills with a knack for creative problem solving in the face of tough situations
- You can't imagine your life without your iPhone
To apply, please send your resume to firstname.lastname@example.org, subject line Brand Specialist.