Soludos Is Hiring A Customer Service Representative In NYC - Fashionista

Soludos Is Hiring A Customer Service Representative In NYC

Soludos, a fast growing footwear brand is all about celebrating the spirit of summer! We are seeking a customer service representative to join our team.
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Soludos, a fast growing footwear brand is all about celebrating the spirit of summer! We are seeking a customer service representative to join our team.

Responsibilities:

  • Review and process seasonal and immediate orders (majors and specialty stores) via email or EDI
  • Support sales team by tracking open orders and ensuring on time processing and fulfillment of these orders
  • Generate weekly reports detailing shipments, open orders, past cancel orders
  • Issue RAs as requested
  • Manage drop ship inventory to maintain fulfillment rate and track weekly sell-through
  • Works closely with the A/R to resolve disputed credit items
  • Provides timely feedback to the company regarding service failures or customer concerns.

Job Requirements:

  • College degree
  • 3-5 years of experience in similar corporate customer service role
  • Positive attitude and team player
  • Detail oriented and comfortable taking the initiative to solve problems
  • Knowledge of ERP systems is a big plus

To apply, please send your resume to talent@soludos.com with Customer Service Role as the subject line.

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