Soludos, a fast growing footwear brand is all about celebrating the spirit of summer! We are seeking a customer service representative to join our team.

Responsibilities:

• Review and process seasonal and immediate orders (majors and specialty stores) via email or EDI
• Support sales team by tracking open orders and ensuring on time processing and fulfillment of these orders
• Generate weekly reports detailing shipments, open orders, past cancel orders
• Issue RAs as requested
• Manage drop ship inventory to maintain fulfillment rate and track weekly sell-through
• Works closely with the A/R to resolve disputed credit items
• Provides timely feedback to the company regarding service failures or customer concerns.

Job Requirements:

• College degree
• 3-5 years of experience in similar corporate customer service role
• Positive attitude and team player
• Detail oriented and comfortable taking the initiative to solve problems
• Knowledge of ERP systems is a big plus

To apply, please send your resume to talent@soludos.com with Customer Service Role as the subject line.