AJ Madison, a leading appliance ecommerce company is looking for a full time Showroom Receptionist. AJ Madison prides itself on its innovative and knowledgeable staff. Our team members are not just sales associates; they are passionate chefs, laundry enthusiasts, and design aficionados. Our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives of each of our customers. Through the usage of the latest technology, product knowledge and passion for the industry, we at AJ Madison have been successful at providing the best experience possible for each of customers. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on our mission.
Description Summary: AJ Madison is currently seeking a Showroom Receptionist to join our team. We want someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the office, and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional.
Essential Duty and responsibilities:
- Greet each person who visits the showroom, and pairing customers with available salespeople and designers;
- Partner with internal staff to make sure every customer/client who comes through the doors has a delightful experience;
- Answering and directing telephone calls;
- Taking and relaying messages;
- Tracking daily customer traffic and detailing customer demographics
- Answering general inquiries
- Receive all incoming packages, mail, and additional deliveries;
- Support office management duties and help keep the showroom in tip-top shape;
- Manage office supply and inventory, furniture, and food/drink orders.
Skills and Qualifications:
- A minimum of 2 years’ experience in a customer service-related field
- Excellent customer service skills;
- Professional appearance;
- Strong communication;
- Proficiency in software applications including Microsoft Word, Excel, and Outlook;
- At least a high school diploma or equivalent;
- Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
- Must be available to work Sundays.
To apply, please send your resume to Careers@ajmadison.com, subject line Showroom Receptionist.