Marysia Swim is hiring a Customer Service/Website Manager in Venice, CA

LA based swim brand, Marysia Swim, is seeking an organized and self-motivated individual to lead the customer experience and operations of the growing e- commerce business.

Responsibilities

• Support the overall e- commerce strategy of the company
• Communicate daily with customers through email and provide an exceptional level of service on all sizing inquiries, returns, exchanges, and shipping requests
• Report any issues to internal team and recommend solution
• Manage website merchandise such as content, pricing, images and product attributes. Prepare new products and related assets for product launches
• Manage all domestic and international shipments for wholesale, e-commerce, gifting, etc.
• Analyze sales reports and forecast and place e-commerce orders
• Manage shipment deliveries to distribution center ensuring deadlines met
• Manage office and packing supplies
• Facilitate and execute all special requests

Skills and Experience

• Team player and ability to be flexible, decisive and quick thinking
• Experience working in WordPress
• 2-3 years experience in customer service or retail environment
•  Bachelor’s Degree required

To apply: send resume and cover letter to jobs@marysiaswim.com