MŪN SKIN CARE IS HIRING A COMMUNITY MANAGER IN NYC

MŪN simplifies beauty through innovation, creating extraordinarily pure and effective products that redefine their categories. We are looking for a Community Manager to be the "face" and "voice" of the company, tasked with delivering the exceptional MŪN experience to our community at large.
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MŪN simplifies beauty through innovation, creating extraordinarily pure and effective products that redefine their categories. Our minimalist approach to natural skin care relies on healing botanicals, produced and sourced with integrity. Grown under pristine conditions that protect the soil’s complex ecosystem, they provide a greater volume of rich nutrients and potent bioactives. Our balanced formulas, free of unnecessary additives, reduce sensitivities and deliver results. Working in synergy, our products nurture, balance and brighten all skin types for radiant vitality at every age.

We are looking for a Community Manager to be the "face" and "voice" of the company, tasked with delivering the exceptional MŪN experience to our community at large. The right candidate would create the best end-to-end experience that brings the most value to our followers and customers.

Key Responsibilities:

  • Manage Social Media community engagement and mediation.
  • Contribute to Social Media and Blog content creation and curation.
  • Oversee influencer seeding and collaborations.
  • Develop and maintain a customer loyalty program.
  • Help define the customer experience needed to maximize customer acquisition and retention.
  • Work with internal & external partners to manage a seamless branded experience across all channels.
  • Run our website's live chat.
  • Demonstrate real customer experience results by defining and measuring key performance indicators.
  • Ensure utmost customer and retailer satisfaction by creating and executing on customer care procedures.
  • Prepare for trade shows and store events.

Requirements:

  • Bachelor's Degree + 2 years of relevant work experience
  • Excellent written and verbal communication skills
  • Working knowledge of Excel and PowerPoint
  • Must be authorized to work in the U.S.

To Apply:

Please fill out this application.