LOS ANGELES BRAND IS SEEKING A CUSTOMER SERVICE/ ALLOCATION MANAGER
We're looking for an enthusiastic, adaptable, highly organized and detail oriented individual able to perform duties accurately and efficiently in a fast-paced environment:
- Ensure timely fulfillment of all customer orders across various channels of distribution and allocation
- Advise major wholesale accounts such as Barneys, Revolve, FWRD, and other international buyers with entire transactional process
- Maintain and nurture highly professional relationships with crucial accounts to achieve strict cancellation deadlines and fulfillment goals
- Create and issue RA, credit memos and invoices
- Maintain customer financial accounting
- Develop periodic performance and data reports
- Liaising customers and sales rep with all questions and concerns pertaining to shipping approvals, payment collections, and order updates
- Data entry (purchase orders, invoices, new customer info, etc.)
- Tracking production flow against shipping deadlines, planning with production team, and communicating any delays or issues to maximize efficiency
- Managing warehousing packing/shipping orders
- Assisting customers with online retail orders using Shopify
Other Qualifications/Preferences
- Values team work yet is able to work independently
- Excellent cross functional verbal and non-verbal communication and interpersonal skills
- Proficiency in EDI systems and UPC codes is
- 1-3 years in fashion industry experiences
- Proficient in MS programs and web based software programs
- Ability to multitask, problem solver, and learn quickly are a MUST
- Willing to grow and development with our brand
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Please send resume and cover letter (optional) to: Sales@sandrinerose.com
Looking forward to hearing from you!