LOS ANGELES BRAND IS SEEKING A CUSTOMER SERVICE/ ALLOCATION MANAGER

We are looking for a wholesale/retail account coordinator for a new and exciting contemporary women’s wear brand to join our small, yet rapidly growing company.

Author:

Winnie Liu

We're looking for an enthusiastic, adaptable, highly organized and detail oriented individual able to perform duties accurately and efficiently in a fast-paced environment:

Ensure timely fulfillment of all customer orders across various channels of distribution and allocation
Advise major wholesale accounts such as Barneys, Revolve, FWRD, and other international buyers with entire transactional process
Maintain and nurture highly professional relationships with crucial accounts to achieve strict cancellation deadlines and fulfillment goals
Create and issue RA, credit memos and invoices
Maintain customer financial accounting
Develop periodic performance and data reports
Liaising customers and sales rep with all questions and concerns pertaining to shipping approvals, payment collections, and order updates
Data entry (purchase orders, invoices, new customer info, etc.)
Tracking production flow against shipping deadlines, planning with production team, and communicating any delays or issues to maximize efficiency
Managing warehousing packing/shipping orders
Assisting customers with online retail orders using Shopify

Other Qualifications/Preferences

Values team work yet is able to work independently
Excellent cross functional verbal and non-verbal communication and interpersonal skills
Proficiency in EDI systems and UPC codes is
1-3 years in fashion industry experiences
Proficient in MS programs and web based software programs
Ability to multitask, problem solver, and learn quickly are a MUST
Willing to grow and development with our brand