Yumi Kim, a growing contemporary women's brand based out of Soho, is looking for part-time Customer Service Associates to assist our online shoppers with everything from styling to issues with their orders.
- Give our customers an amazing online shopping experience! Respond to customer phone calls, chats, and emails in a timely manner
- Monitor tickets, satisfaction, and areas for improvement using our online system
- Stay up to date on Yumi Kim product knowledge
EXPERIENCE AND DESIRED QUALIFICATIONS
- Multi-tasker, well-organized
- Excellent written and verbal communication skills
- Fan of the Yumi Kim brand
- Flexible hours (day, evening, and weekend shifts available)
TO APPLY: Please send your resume including schedule availability to firstname.lastname@example.org.