It’s imperative that the Logistics Associate works well under pressure, and is willing to jump in when needed. You must be highly organized and detail-oriented; sometimes a simple mistake can result in expensive chargebacks from customers. We need you to make sure every order fulfillment meets our customer’s expectations and requirements.

Responsibilities:

• Assure 100% accuracy of all shipping functions:
• Physical counts of shipments against pick tickets
• Confirmation that carton labels are accurate and legible
• All shipping paperwork are filled out accurately and forwarded as directed
• Immediate notification to Customer Service, Director of Sales, Production Manager or Director of Operations of any discrepancies
• Be the main point-of-contact with warehouses globally and coordinate daily operations (product receipts, returns, etc.)
• Liaise with freight forwarders to coordinate optimal freight consolidation and shipment status and handle declarations and shipping documents
• Monitor inbound/outbound movements, solve through issues that may arise (out of stock, delays, customs holds, customer orders, etc.) and communicate to all relevant departments

Requirements:

• Relevant work experience
• Familiarity shipping with large department stores (Amazon, Shopbop, Revolve, Zappos, Nordstrom, Hautelook, Rocksbox, etc.)
• Proficiency in Microsoft Office products
• Strong analytical and problem-solving skills
• Ability to manage multiple projects simultaneously and work under pressure
• Strong communication skills and attention to detail
• Ability to collaborate or work autonomously, as appropriate
• Knowledge of EDI, ASN, and other standard shipping terms

Please send brief cover letter, resume, and one professional reference to: info@shopshashi.com