CAP Beauty Is Hiring A Full-Time Retail Associate In New York, NY - Fashionista

CAP Beauty Is Hiring A Full-Time Retail Associate In New York, NY

CAP Beauty is New York's natural beauty destination located in Manhattan's West Village featuring natural skin care, natural hair care & natural makeup.
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CAP Beauty is New York's natural beauty destination located in Manhattan's West Village featuring natural skin care, natural hair care & natural makeup.

Responsibilities

  • Provide informative, warm, fun, professional and inspirational customer service to every CAP client
  • Manage customer experience from initial greeting to close of sale
  • Cultivate long term relationships with clients by offering beverages, selling spa treatments, providing samples (when applicable), and inviting clients to events
  • Ensure proper care is taken for all sales, paperwork, receipts and invoices, etc.
  • Attend trainings and team meetings as scheduled
  • Meet daily sales goals
  • Report escalated customer service issues to Flagship manager
  • Report out of stock items, low testers and low collateral to inventory manager
  • Explain spa treatments to clientele, manage scheduling of treatments and ensure proper customer information intake
  • Follow opening and closing procedures, including:
       - Restock product
       - Waste/recycling
       - Tidy/clean store
       - Complete and send End of Day report

Expectations

  • Adherence to company policy and procedures
  • Demonstrate flexible and efficient time management and ability to prioritize tasks
  • Communicate regularly with management about department daily activities, issues, etc. 
  • Maintaining cleanliness in the store and staff areas 
  • Being punctual for shifts, trainings, and meetings

Qualifications

  • Luxury retail or high end boutique experience required 
  • Weekend availability required 
  • Immediate availability preferred 
  • Love of natural beauty and wellness; knowledge of brands and products preferred 
  • Working understanding of basic POS software, iphones, social media, etc. 

To Apply: Please send resume to teamspirit@capbeauty.com with the subject heading of the position desired.