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Tadashi Shoji Is Hiring Key Holders

Position is available in multiple retail locations: California, Maryland, Virginia, Philadelphia, and Nevada.
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The right candidate will assist in all aspects of the business: Sales Training, Scheduling, Inventory Control, Merchandising and Operations. The Assistant Store Manager must demonstrate a high degree of professionalism, keeping brand image and standards a constant priority.

Essential Duties and Responsibilities:

Business Strategy

  • Ensure personal goals are met
  • Promote client service initiatives and support sales team to drive sales by modeling and delivering exceptional customer experience
  • Assist all Fashion Specialists maintain and utilize client book to proactively drive business
  • Demonstrate an in-depth knowledge of the merchandise; ensure selling staff is well versed in all aspects of product knowledge.

People Development

  • Provide ongoing coaching and development to elevate team’s skills and expertise
  • Motivate team to achieve sales goals
  • Proactively address and resolve employee issues in a professional manner and in accordance with Company’s policies and procedures; partner with the Store Manager as needed.

Customer Experience

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  • Provide an excellent customer experience by setting a high standard of selling behavior
  • Assist the execution of all visual merchandising standards, directives, and overall store’s cleanliness and organization


  • Maintain thorough understanding of all policies and procedures.
  • Support, promote and assume responsibility for loss prevention in all areas of risk management, inventory management and cash controls.

Required Skills and Experience

  • 3-5 years prior experience managing in a luxury retail environment. Must be familiar with operations, merchandising, sales and stock activities.
  • Strong analytical skills; ability to understand budgets, sales and inventory planning.
  • Exceptional interpersonal and communications skills both verbal and written.
  • Market/Customer Orientation: focuses on customer needs and priorities, understands the competition and conveys market realities to organization.
  • Ability to learn new IT systems and embrace technology; proficient in Microsoft Office.
  • Excellent networking skills and ability to forge relationships within the community.
  • College degree or equivalent experience.


  • South Coast Plaza – Costa Mesa, California
  • Clarksburg Premium Outlet- Maryland
  • Tysons Galleria – Virginia
  • King of Prussia - Philadelphia
  • Valley Fair Mall - Santa Clara, California
  • Glendale Galleria- Glendale, California
  • Fashion Show Mall- Las Vegas, Nevada

To Apply: Please send your resume to with location you're applying in the subject line - Key Holder, Location.