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Dover Street Market New York Is Hiring A Sales Associate (Bilingual - Mandarin Speaking) In New York, NY - Fashionista

Dover Street Market New York Is Hiring A Sales Associate (Bilingual - Mandarin Speaking) In New York, NY

The Sales Associate must be fluent in Mandarin and will be responsible for providing an outstanding customer experience, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times.
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Position: Sales Associate (Bilingual- Mandarin Speaking)
Reporting to: Store Manager

Overview:

Responsible for providing an outstanding customer experience, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times. Focusing on all details with a firm, clear and highly professional style.

Attitude:

  • A highly motivated individual able converse with all levels both internally and externally.
  • Self-starter, able to set the standard by their own professionalism and attitude.
  • Must be energetic, self-motivated and self-organized. Willing to do whatever it takes to get the job done.
  • Decisive, structured and organized, with a keen eye for detail.
  • Punctual, possesses excellent time management skills.
  • Flexible, adapts to the ever changing needs of the business.

Key Objectives:

  • Setting the standard for the seamless operation and functioning of the store, ensuring the provision of the very best customer service levels at all times.
  • Meeting seasonal sales budget.
  • Know your stock and know your stockrooms.
  • Creating an environment that fosters teamwork and values collaboration.

Skills:

  • Excellent communication and customer service skills. Understands the importance of establishing and building relationships, clientelling and customer retention.
  • Possesses an in-depth knowledge of CDG, DSM and all other brands. Is enthusiastic about sharing this knowledge with customers and colleagues.
  • Capable of multi-tasking while being attentive to customers and remaining flexible to the needs of the business.
  • Able to work independently and as part of a team.
  • Ability to speak fluent Mandarin

Key Responsibilities:

  • Ensuring that the very best levels of customer service are met at all times.
  • Building and retaining a client book.
  • Keeping the selling floor and stock rooms well maintained and organized.
  • Ensuring fitting rooms are kept customer ready at all times.
  • Capturing data in accordance with company “data capture” procedures.
  • Processing all POS transactions swiftly and accurately while maintain the Dover Street Market New York selling ceremony.
  • Receiving, checking off and ticketing in-coming shipments.
  • Floor coverage/asset protection.

Key Deliverables:

  • Customer service and standards.
  • Client development.
  • Achievement of sales targets.
  • Product knowledge.

To Apply: Please send your resume to melisocal@dsm-ny.com, subject line  DSMNY Sales Associate.