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Cynthia Rowley Is Hiring A Director of Retail Operations & Planning In New York, NY

Cynthia Rowley is a New York City-based global fashion and lifestyle brand.

The Director of Retail will be responsible for managing the growth and execution of our Cynthia Rowley boutiques. The Director of Retail will report directly to the CEO and President while working in tandem with the executive team to meet and exceed sales goals. Duties include but are not limited to:

  • Recruit, train and develop retail teams that exemplify brand culture and best-in-class customer experience
  • Lead store managers to establish and exceed brand standards of service, visual merchandising, local marketing, and overall operational excellence in execution
  • Help establish and manage store level financial targets, costs, and KPIs to meet or exceed plan
  • Analyze data and compile weekly/monthly reports on store performance
  • Develop and implement sales goals structure for store managers and associates
  • Implement targeted sales strategies, by city and store, to meet and exceed plan
  • Lead retail merchandising and seasonal planning for our stores
  • Develop and implement retail sales, operations, and product training program for all stores, managers and associates—prioritizing consistency in cultural/brand messaging across all regions/locations
  • Work with store managers to build events, marketing plans, and develop relationships with local influencers
  • Identify and implement community involvement opportunities and brand partnerships
  • Work closely with E-commerce team to drive cross-channel shopping and CRM
  • Help to identify and negotiate new retail opportunities
  • Work with contractors and architects as needed to execute new store openings

Desired Skills and Experience:

  • Passion for the Cynthia Rowley brand, fashion, styling, customer experience and team building
  • Entrepreneurial mindset with ability to lead projects independently and cohesively with a team
  • Idea-driven, with experience leading the opening and operations of multiple retail stores
  • Extremely results-driven mindset
  • High attention to detail and demonstrated creativity/resourcefulness in problem-solving
  • Knowledge of commercial lease negotiations and sales per square foot a bonus
  • Ability to work with data to track and report performance
  • 7+ year’s relevant experience in a retail or sales environment
  • BA degree
  • Must have the ability to work in the US without sponsorship

Job Type: Full-time

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About Cynthia Rowley

Cynthia Rowley is a New York City-based global fashion and lifestyle brand. Sold in Cynthia Rowley boutiques,, as well as select specialty retailers, Cynthia Rowley produces ready-to-wear, surf, swim, fitness and accessories rooted in the designer’s lust for life and adventure.

In addition to the in-house collections, Cynthia Rowley partners with other notable brands and businesses to bring capsule collections, shoes, tech, handbags, and home to the market.

Cynthia Rowley is founded on the concept of nomadic retail and the “runaway runway,” inspired by fashion on the go and the adventuresome life of the designer herself.