Hesperios, Inc. is seeking to hire a qualified full-time Production and Operations Manager for its designer boutique store and cafe located in the SoHo District of New York City. Hesperios is a high-end, ready to wear knitwear collection for women and men that also produces an annual literary and art publication.

Store Management Responsibilities:

• Employee Scheduling and Management
• Organize and update Inventory and Production Systems
• Recruit, train and manage Store team
• Develop sales strategies
• Process deliveries in an efficient, timely manner
• Assist with in-house events and planning
• Staff performance evaluations and feedback
• Develop and maintain Hesperios Book publication
• Assist, maintain, and implement Employee Standards
• Establish and manage store level financial targets, costs, and KPIs to meet financial plan
• Analyze data and compile weekly, monthly and quarterly reports on store performance
• Develop and implement sales goals and structure guidelines for team
• Implement Store Opening and Closing procedures
• Assure that staff employees deliver excellent Customer Service
• Courteously and efficiently handle Customer Service issues
• Manage visual image of sale floor and its excellence at all times

Production and Operation Responsibilities:

• Oversee all Production planning, including daily communication and production status with factories located in the United States and internationally, including creating and maintaining production schedule
• Implement, maintain and follow-up with time and action calendars for pre-production/post-production and delivery schedules
• Ensure that all product is received with within the allocated delivery window and produced to highest standard
• Manage approval process (i.e., samples, trims, fabrics, etc.)
• Assist with sourcing fabric and trims
• Communicate with factories, graders and pattern makers, including factoring company to confirm terms prior to shipment
• Assist with office administration, logistics, correspondence, and budget management, including managing cash flow and production cycle
• Manage sales team to facilitate timely shipping and inventory control
• Communicate with wholesale team including confirmation of shipping information, packing lists, commercial invoices, and payment invoices at time of shipping
• Compile and manage Internal Database for style production identification and pricing
• Assist Designer in sourcing and counter sourcing
• Coordinate import and export goods produced to warehouses in the US and Lima, Peru
• Preparation of projections regarding collection to ensure margin targets are met

Qualifications:

• Strong verbal and written communication skills
• Proficient with Microsoft Word, PowerPoint, Excel, and Illustrator (experience with Adobe Photoshop, InDesign, and Zedonk a plus)
• Ambitious, energetic, detail orientated, collaborative with a strong initiative, a good eye for design and a desire to learn in a creative, fast-paced environment
• Must be a team leader, problem solver, organized and able to multi-task
• Understanding of cash control procedures (i.e., bank deposits, safe fund, and petty cash) and the payroll process including confidentiality
• Flexible to work a retail schedule including evenings, weekends, and holidays
• 3-5 years of commensurate experience
• Spanish fluency preferred
• Salary and terms negotiable

To Apply: Please send your resume and cover letter to veronica@hesperios.com.
---Please include your salary requirements in the cover letter.