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Hesperios, Inc. is seeking to hire a qualified full-time Production and Operations Manager for its designer boutique store and cafe located in the SoHo District of New York City.
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Hesperios, Inc. is seeking to hire a qualified full-time Production and Operations Manager for its designer boutique store and cafe located in the SoHo District of New York City. Hesperios is a high-end, ready to wear knitwear collection for women and men that also produces an annual literary and art publication.

Store Management Responsibilities:

  • Employee Scheduling and Management
  • Organize and update Inventory and Production Systems
  • Recruit, train and manage Store team
  • Develop sales strategies
  • Process deliveries in an efficient, timely manner
  • Assist with in-house events and planning
  • Staff performance evaluations and feedback
  • Develop and maintain Hesperios Book publication
  • Assist, maintain, and implement Employee Standards
  • Establish and manage store level financial targets, costs, and KPIs to meet financial plan
  • Analyze data and compile weekly, monthly and quarterly reports on store performance
  • Develop and implement sales goals and structure guidelines for team
  • Implement Store Opening and Closing procedures
  • Assure that staff employees deliver excellent Customer Service
  • Courteously and efficiently handle Customer Service issues
  • Manage visual image of sale floor and its excellence at all times

Production and Operation Responsibilities:

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  • Oversee all Production planning, including daily communication and production status with factories located in the United States and internationally, including creating and maintaining production schedule
  • Implement, maintain and follow-up with time and action calendars for pre-production/post-production and delivery schedules
  • Ensure that all product is received with within the allocated delivery window and produced to highest standard
  • Manage approval process (i.e., samples, trims, fabrics, etc.)
  • Assist with sourcing fabric and trims
  • Communicate with factories, graders and pattern makers, including factoring company to confirm terms prior to shipment
  • Assist with office administration, logistics, correspondence, and budget management, including managing cash flow and production cycle
  • Manage sales team to facilitate timely shipping and inventory control
  • Communicate with wholesale team including confirmation of shipping information, packing lists, commercial invoices, and payment invoices at time of shipping
  • Compile and manage Internal Database for style production identification and pricing
  • Assist Designer in sourcing and counter sourcing
  • Coordinate import and export goods produced to warehouses in the US and Lima, Peru
  • Preparation of projections regarding collection to ensure margin targets are met


  • Strong verbal and written communication skills
  • Proficient with Microsoft Word, PowerPoint, Excel, and Illustrator (experience with Adobe Photoshop, InDesign, and Zedonk a plus)
  • Ambitious, energetic, detail orientated, collaborative with a strong initiative, a good eye for design and a desire to learn in a creative, fast-paced environment
  • Must be a team leader, problem solver, organized and able to multi-task
  • Understanding of cash control procedures (i.e., bank deposits, safe fund, and petty cash) and the payroll process including confidentiality
  • Flexible to work a retail schedule including evenings, weekends, and holidays
  • 3-5 years of commensurate experience
  • Spanish fluency preferred
  • Salary and terms negotiable

To Apply: Please send your resume and cover letter to
---Please include your salary requirements in the cover letter.