March11 Is Hiring A Part-Time Customer Service Specialist In Long Island City, NY

Inspired by travel, culture, and the art of observing people on vacation, MARCH11 continues to expand beyond its fertile origins of the traditional Ukranian Vyshyanka blouse. Endless evolutions in style, length and colorways are presented each season.
Author:
Publish date:
march11

March11 is a fashion and lifestyle brand seeking a Part-time Customer Service Specialist

Responsibilities:

  • Offer exceptional service to customers through inbound phone calls
  • Handle email, voicemail and social media customer comments and requests in a timely fashion
  • Solve customer dilemmas in a way that benefits our company and ensures customer satisfaction
  • Place website orders
  • Drive sales through knowledge and support of our brand and product 
  • Represent our brand in a way that's informed, positive and enthusiastic
  • Log calls and customer feedback to report and share with the team
  • Assist with management of eCommerce website and social media accounts
  • Help with additional tasks as requested

Requirements:

  • Fluent in English
  • 1-year fashion retail experience
  • Interest in women's fashion and sales
  • Excellent written and verbal communication skills
  • Good listener and problem solver
  • “Customer is always right” mentality
  • Goal-oriented
  • Must be able to commit to work in our Long Island City office 20-30 hours a week

Chosen candidate will work in our Long Island City, NY office.
Opportunity to grow within the company

Salary: Hourly plus commission

To Apply: Please send your resume to k@march11.us, subject line Customer Service Specialist.