Me&Ro Jewelry is hiring a Retail and E-Commerce Customer Service Specialist in NYC

We are looking for a highly motivated, hardworking part-time to full time Retail Sales and E-Commerce Customer Service Specialist to join our passionate and inspired sales team.
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me&ro

We are looking for a highly motivated, hardworking part-time to full time Retail Sales and E-Commerce Customer Service Specialist to join our passionate and inspired sales team. This is a great opportunity for the right person! Me&Ro is a small jewelry design company in its 27 year in NYC, creating original jewelry and other designs for our global website and store on Elizabeth Street in downtown Manhattan.

Responsibilities Include:

  • Assist customers in store with purchases
  • Assist customers with e-commerce orders, returns and exchanges
  • Respond to all customer inquiries via email and phone
  • Facilitate customer repairs
  • Assist Marketing team

Requirements:

  • Experience in luxury sales and/or web customer service
  • Excellent written and verbal communication skills
  • Positive attitude and outgoing personality with strong customer service skills
  • Passion for working with people
  • Ability to self-motivate and be proactive and creative getting clients to the store
  • Ability to multitask and work in a fast paced environment.
  • Willingness to work weekends (Saturday’s a must)
  • Proficient and comfortable with various computer programs. Shopify and Retail Pro experience a plus.

Email resume and salary requirements to hr22@meandrojewelry.com