180 the Store a luxury lifestyle boutique is looking for a Full-Time Luxury Sales Associate to join our team. The position will work directly with our team to develop strong customer relations, organize the in-store events, offer product knowledge, and provide personalized client service.

The ideal candidate must have luxury merchandise experience, strong customer service, a professional manner with a personable and enthusiastic attitude, and a genuine ability to share brand knowledge.

QUALIFICATIONS:

• The ideal candidate should have at least two to three year(s) in high-end luxury retail or equivalent customer service experience
• Must be dependable and flexible to work weekends, occasional evenings (events), and during holiday seasons
• Excellent communication, organization, follow-through, and Mac computer skills.

• Working knowledge of Lightspeed and Shopify

• Motivated, organized, curious, and loves to learn
• Dedicated to high levels of customer service
• Knowledgeable and enthusiastic about the fashion industry
• Hands-on, well organized, self-motivated

RESPONSIBILITIES:

• Consistently delivers luxury service to enhance the customer experience.
• Achieve daily sales goals
• Develop and maintain client book and keep updated with customer purchases, sizing, and any other pertinent information
• Anticipate customer needs and be responsive with an engaging attitude.
• Actively participate in upholding the brands’ aesthetic in all merchandising activities including but not limited to daily stock maintenance.
• Demonstrate a true passion and respect for the product.
• Utilize product knowledge and selling tools to strengthen expertise, maximize sales and impart knowledge to the customer.
• Maintain and cultivate strong client relationships and service; communicating new deliveries, sending thank you notes, expediting shipping and maintaining client details.
• Adhere to store standards
• Execute and follow opening and closing procedures
• Assist in organizing in-store events
• Maintaining the merchandising standards and restocking the sales floor
• Assist with checking in new merchandise
• Provide the highest level of customer service while maintaining a professional demeanor and personal presentation

To apply, please submit your resume, a cover letter, and writing samples to Job@180thestore.com.