Gucci 9 Hudson is a technology-powered customer touchpoint with a human heart, the brand's CEO and President Marco Bizzarri explains.

Prompted in part by conversations with brand ambassador Dapper Dan.

Bizzarri opened up about Gucci's blackface controversy during a talk in New York this week, but wasn't able to completely assuage concerns.

"We made a mistake. A big one."

Plus, Tapestry's Victor Luis on what's next for the accessible-luxury group.

The visionaries were saluted at the annual event for their leadership and innovation, as well as their commitment to sustainability.

The in-between can cause problems, if not handled efficiently.

Plus, how Ryan Seacrest went from entertaining on-screen to building a lifestyle empire off-screen.

Gucci was the only other entity to be honored more than once at Monday's ceremony.

Plus, see how the Hadids do Thanksgiving.

The brand will maintain its traditional "see now, buy later" schedule, however.

And Alexa Chung debuts the second episode of her documentary series.